Privacy Policy & SMS/Text Messaging Terms

Last Updated: January 1, 2026

Privacy Policy

This Privacy Policy describes how BioTec Dental Laboratory (“BioTec,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit www.biotecdentallab.com, use our services, communicate with us, or participate in our SMS/text messaging program.

Information We Collect

Depending on how you interact with us, we may collect information you voluntarily provide and information generated through your use of our website, services, and communications, including:

  • Contact information such as your name, email address, telephone number, and mailing address.
  • Information relating to customer service, cases, orders, appointments, and other services you request.
  • Information you provide through forms, email, telephone, website interactions, or SMS/text messages.
  • Information relating to your SMS/text messaging consent and interactions, as described below.

How We Use Information

We may use information to provide and support our services; communicate with customers; provide case updates and order notifications; coordinate appointment-related communications; respond to questions and support requests; process cancellations and opt-outs; operate, maintain, and improve our website and services; and comply with applicable legal and regulatory requirements.

Disclosure of Information

We may disclose information when reasonably necessary to provide our services, operate our business, support communications and technology, comply with legal obligations, or protect our rights and users. We do not sell, rent, lease, trade, or otherwise share your mobile telephone number, mobile opt-in information, SMS/text messaging consent, or SMS authorization records with third parties or affiliates for their own marketing or promotional purposes.

SMS/Text Messaging Terms

These SMS/Text Messaging Terms apply to BioTec Dental Laboratory’s SMS/text messaging program and are incorporated into this combined Privacy Policy and SMS/Text Messaging Terms page.

Information Gathered Through SMS

When you participate in our SMS/text messaging program, we may collect:

  • Your mobile telephone number.
  • The date, time, and method of your SMS authorization, including authorization through a registration form, website enrollment, email authorization, or text keyword.
  • Messaging interaction information, including delivery confirmations, STOP/opt-out requests, HELP/support requests, and related messaging records.
  • Content you voluntarily submit to us through text messages.

How We Use SMS Information

We use SMS-related information to provide customer service, case updates, order notifications, appointment-related notifications, support communications, process cancellations and opt-outs, operate and improve our SMS program, and comply with applicable legal and regulatory requirements.

SMS Consent

By providing your mobile number and opting in to SMS/text messaging, you agree to receive text messages from BioTec Dental Laboratory regarding customer service, case updates, order notifications, appointment-related notifications, and other communications related to your services with us.

Consent to receive SMS/text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

Sharing of Mobile Information and SMS Consent

We do not sell, rent, lease, trade, or otherwise share your mobile telephone number, mobile opt-in information, SMS/text messaging consent, or SMS authorization records with third parties or affiliates for their own marketing or promotional purposes.

No mobile opt-in data or SMS/text messaging consent will be shared with third parties or affiliates for their own marketing or promotional purposes.

Service providers and vendors may receive SMS-related information only as reasonably necessary to provide SMS delivery, telecommunications, technology, customer support, or related services. Such providers are not authorized to use your SMS consent or mobile opt-in information for their own marketing or promotional purposes.

We may disclose information when required by law, regulation, legal process, or governmental request. In connection with a merger, acquisition, sale, restructuring, or similar business transaction, information may be transferred to a successor, provided that applicable protections for mobile opt-in information and SMS consent are maintained.

Opt-Out

To stop receiving SMS/text messages from BioTec Dental Laboratory, reply STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you provide consent again. You may re-enroll by replying START or SUBSCRIBE where supported.

Help

For help with our SMS/text messaging program, reply HELP to any SMS message. You may also contact BioTec Dental Laboratory at 714-881-1311 or info@biotecdentallab.com.

Questions or Concerns

If you have any questions about this Privacy Policy, these SMS/Text Messaging Terms, your SMS consent, or our use of your information, please contact BioTec Dental Laboratory:

  • Phone: 714-881-1311
  • Email: info@biotecdentallab.com
  • Mail: 16700 Aston St., Irvine, CA 92606, United States

Privacy Policy and SMS Terms

By opting in to SMS/text messaging, you acknowledge that you have reviewed and agreed to the SMS/Text Messaging Terms contained on this page and our Privacy Policy. The current version of this combined Privacy Policy and SMS/Text Messaging Terms is available at https://www.biotecdentallab.com/privacy-policy.

Website Terms and Conditions

The following provisions preserve the general website terms from BioTec Dental Laboratory’s existing Terms of Service document.

Prohibited Uses

You may use our website only for lawful purposes and in accordance with these terms. You agree not to use the website in a manner that violates applicable law, infringes the rights of others, interferes with the operation or security of the website, introduces malicious code, attempts unauthorized access, or otherwise abuses the website or its services.

No Warranty; Availability, Errors and Inaccuracies

The website and its content are provided subject to the limitations stated in BioTec Dental Laboratory’s existing Terms of Service. We do not warrant that the website will always be available, uninterrupted, secure, or error-free, or that all content will always be complete, current, or accurate.

Damages and Limitation of Liability

To the extent permitted by applicable law, BioTec Dental Laboratory’s liability arising from or related to the website or its use is limited as provided in the existing Terms of Service, including applicable limitations on damages and liability.

Intellectual Property and DMCA

Content and materials on the website are protected by applicable intellectual-property laws. Unauthorized use, reproduction, distribution, or modification is prohibited. Copyright-related complaints may be directed to BioTec Dental Laboratory using the contact information below.

Changes to This Policy

BioTec Dental Laboratory reserves the right to modify, update, or otherwise change this Privacy Policy and SMS/Text Messaging Terms at any time. Any changes will become effective when the updated policy is posted on this website, unless otherwise stated. We encourage you to review this policy periodically to remain informed about how we collect, use, and protect information and how our SMS/text messaging program operates.

The “Last Updated” date at the beginning of this policy indicates when the policy was most recently revised. Your continued use of our website or continued participation in our SMS/text messaging program after changes are posted constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

Governing Law, Severability, Dispute Resolution, Venue and Class Action Waiver

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles, to the extent permitted by applicable law.

If any provision is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Any dispute-resolution and venue provisions applicable to these terms are subject to the requirements stated in BioTec Dental Laboratory’s existing Terms of Service.

YOU AND WWW.BIOTECDENTALLAB.COM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Contact Information

BioTec Dental Laboratory

Email: info@biotecdentallab.com

Phone: 714-881-1311

16700 Aston St., Irvine, CA 92606, United States

Questions

If you have questions about this website, this policy, the SMS/text messaging program, or these terms, please contact BioTec Dental Laboratory at 714-881-1311 or info@biotecdentallab.com.